FAQ

The Sandbox environment is a safe test environment where developers can experiment with APIs using simulated data and endpoints. It allows testing without incurring real charges or impacting live systems.

Sandbox uses mock/test data and simulated responses, while Production uses live customer data and has billing and usage implications.

Yes. Sandbox and Production require separate accounts. You must register for a Sandbox account to obtain test credentials and keys. These accounts are independent and cannot be shared across environments.

Yes. You can use the same email address for both environments. However, each environment still requires its own account and its own set of API keys.

No. Sandbox is strictly a test-only environment. It uses simulated data and is not connected to live subscribers, billing, or production systems.

You can subscribe to Production APIs directly through our Production portal at developer.omantel.om.

If you receive an error, try the following steps:

• Review the API documentation (swagger document) to ensure your request format is correct.
• If the issue persists, contact our support team with the error message and request details.
   

No. Keys are environment-specific. To test in Sandbox, you must generate Sandbox keys. For live operations, you must use Production keys.

Yes. Each environment issues its own set of API keys and credentials. Sandbox keys are only valid in Sandbox, and Production keys are valid only in Production.

All Sandbox responses return mock or test data. They do not represent real customer information or actual transactions.